CONTACT US 1800-88-8248
ONLINE PAYMENT Order through online

Shopping Cart

0 item(s)
Your shopping cart is empty!

Terms & Conditions

Policy on Security, Privacy and Website Terms of Use

General Information

The following legal policy is designed to be as complete as possible pertaining to what you can expect as a visitor to the website, and what is expected of you in return.

VIVA Life Science is committed to respecting your online privacy and need for appropriate protection and management of any personally identifiable information you share with us.  We want to assure you that the company maintains confidentiality of your information and utilizes commercially reasonable technical and organizational security measures to protect against loss, misuse or alteration of information under our control, both online and offline.

We recommend that you do not share your username and password with anyone. In addition, your personal information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information (such as credit card information) using Secure Socket Layer (SSL) technology ton ensure your personal information is safe as it is transmitted to us. Because lapse in compliance with this policy may occur due to technical malfunctions or security breaches, the company makes no representations or warranties as to the sufficiency of these security measures and shall not be responsible for any actual or consequential damages that may result. 

This Policy only applies to the website and not to any other website of any independent distributor, or any companies or organizations to which VIVA may provide links.  The company disclaims any endorsement, control, responsibility or liability concerning the content and security policies of these other entities.

VIVA may at any time, without notice or obligation, update materials on its website including, but not limited to, product information, prices and terms of use.  You should review this policy from time to time because you will be bound by such revisions when they become effective.

Your Consent

By using this Site, you agree, without limitation or qualification, to be bound by and to comply with the terms of this Security, Privacy and Website Terms of Use Policy and consent to the collection and use of certain information in the manner described.  You also agree that your use of this website is entirely at your own risk. Only consider sharing your personal information with VIVA if you agree to this policy.  If you do not agree to these terms and conditions, do not access, visit, browse or use this site.

Governing Law

All matters and issues relating to the use or interpretation of these terms of use shall be governed by Malaysian laws for Malaysian citizens and/or permanent residents.

Intended Use

This site is a business and commercial site, and therefore is not intended for persons under the age of 18. Any person under the age of 18 must obtain the involvement and permission of a parent or guardian to use this website.  

To protect your privacy, the information collected on this website is processed, stored, disclosed and disposed of in compliance with Personal Data Protection Act 2010.  

The company may acquire certain non-personal information automatically from all visitors to the website through technologies such as “cookies” or “tracer tags” to track activity and determine statistical general information for site improvement and service development and may be shared with third parties at any time. These cookies do not personally identify the user or collect personal information.

The company may specifically request personal identifiable information, such as name, NRIC number, email address, mailing and billing address, phone number, credit card number, birth date, gender, interests, preferences, etc., which is necessary when signing up as a Distributor, ordering products or other services.  Because you have agreed to this policy, we have the right to use any information collected from this website including general information and your personal information for our own internal marketing purposes.  There may be times we will use your information to send you notices of additional services or products, which you may be interested in, unless you choose not to receive such materials.

The company does not rent or sell customer information.  On occasion, the company may disclose information to an affiliate or third party in the course of providing products or services, or in the event of legal process for the protection of the company and others. We will never share your personal information with any unaffiliated entity, unless we have your consent or it is required or permitted by law.

Updating Your Information

If you wish to change, correct or delete your personal information provided through this website, or to opt-out of any company membership, published listing, etc., please call 1-800-88-8248 or send an email to


These electronically-transmitted pages are the exclusive property of VIVA Life Science Sdn Bhd. The company retains all rights in and to the content, products and services offered on this website, which includes all copyrighted materials, trademarks, and other proprietary information. Pages and any information contained herein may not be duplicated, reproduced, used, modified or distributed without express written consent of the company. VIVA’s staff of employees used their best efforts to prepare this website and the company, its employees or affiliates, make no warranty of any kind, expressed or implied, with regard to the pages or the information contained herein.

The company shall not be liable in the event of incidental or consequential damages in connection with, or arising out of, the provision of information offered on this website.  You hereby agree to indemnify and hold harmless VIVA Life Science Sdn Bhd,  its parent company, subsidiaries, affiliates, officers, agents, licensors, partners and employees from any loss, liability, claim, or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of this website, content and services in violation of this agreement and/or arising from a breach of this agreement.  Any dispute about or involving the company and your use of this website shall be governed by Malaysia laws for Malaysian citizens and/or permanent residents.